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The gamer from Chile had obtained a prize out of a dozen,100000,100000, but Slottica would not shell out, pointing out an insurance policy admission to own perhaps not continuing playing to your night of the fresh 26th. The brand new Grievances Team made an effort to mediate the problem by reaching out on the gambling establishment to possess clarification for the confiscation of the earnings. Despite numerous initiatives, the newest gambling enterprise did not act, top the group so you can draw the brand new criticism as the ‘unresolved’. The gamer is actually told to make contact with the brand new Curacao Entertaining Certification power for further assistance. To your education, Slottica Local casino is absent of any extreme gambling establishment blacklists.
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The ball player of Germany starred and you can claimed playing with a welcome added bonus, but their earnings gone away. The gamer is actually believing that the newest gambling establishment cannot to expend your their payouts. The situation was fixed however, after a comparable situation occurred. We finalized the brand new criticism because the unsolved because the local casino avoided reacting. The ball player away from Germany might have been implicated of unethical gaming interest. I did not arrive at a suitable service, therefore we had been obligated to intimate so it problem since the ‘unresolved’.
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